Delivering an Online Purchasing Portal to best suit your business needs
e-Volve Portal allows customers to manage all of their IT procurement needs through a single online interface, providing them complete visibility of their technology supply chain.
Our clients can utilise e-Volve Portal to perform a range of manual operational functions, online at their own convenience including:
- Purchase order status and ETA reporting
- Cost code management
- Back order reporting
- Asset management
- Asset warranty and license tracking
Our continued innovation and development of the e-Volve Portal delivers ongoing procurement process excellence to our customers. This gives them increased competitive advantage through greater operational productivity and efficiency whilst reducing their IT sourcing, procurement and deployment costs – often by as much as 30%.
e-Volve Portal Core Functionality:
Search – allows customers to actively search an extensive catalogue of over 2,000,000 technology products from a comprehensive range of over 500 manufacturers to find the right solution for their business. Transparent pricing allows customers to benchmark competing products ensuring best value configurations.
Quote – customers are able to generate instant, obligation-free quotes online allowing them to make business decisions.
However, most organisations have a multiple quote procurement policy in place to ensure competitive pricing. e-Volve’s transparent online pricing model is able to deliver varying multiple vendor configuration quotes instantaneously, negating the need for complex, time consuming configuration discussions. Our level of automation enables us to operate on lower margins than the majority of our competitors, therefore ensuring our customers get the best possible price first time. This can significantly cut down the time and effort involved in sourcing and comparing multiple quotes.
Order – once they are ready to purchase customers can turn any quote into an order within e-Volve Online. Most orders of confirmed available stock that are placed before 2pm will be delivered the next business day anywhere in Australia.
Invoicing and statements – all invoices and statements are sent electronically through e-Volve Online. This reduces the paper trail and gives users quick access to past invoices if they are ever needed.
Also, e-Volve Online can be configured for straight through processing of invoice and asset data into mainstream ERP systems including Oracle, SAP, and Microsoft Dynamics. This negates the need for IT and finance data capture and any associated double entry.
As customers procure through the e-Volve Portal, a database of critical asset and warranty data is created which can be viewed online or extracted in a report at any time. These reports capture all relevant data for warranty claims and service call authorisations (including original PO number and date, asset serial number, original invoice number and date and manufacturers service contact details) within the e-Volve system. This negates the need to manually search for proof of purchase or other documentation through finance and other business units. All information is available to the e-Volve Online portal user and can be matched to the serial number tag on the asset.
The e-Volve Portal also enables customers to proactively take control of the maintenance and renewal process of their hardware assets and software application licenses. For example when software application licenses or hardware maintenance agreements are 90 days out from expiry e-Volve Online automatically generates an email to the customer advising of the impending expiry giving them ample time to take appropriate action.
Reporting – All data generated during the procurement process is fully accessible for secure viewing and retrieval via e-Volve Online. This provides customers access to a wide range of reports to assist in their planning and internal reporting. Commonly used reports include:
- Back order report – daily status updates for all products that are on backorder
- Client value report – a dollar value summary of how much a business has saved by using the e-Volve Online portal for their IT procurement
- Standard Equipment Lists (SEL) – customer configured product bundles with real time buffer stock information, supply ETA’s and pricing updated daily
- Invoice and shipping reports – to streamline customer receipt of supply and subsequent invoice payment
Resolve – A major differentiator for e-Volve Online is its inbuilt real –time customer support tool Resolve. Reviewed daily by e-Volve’s IT procurement specialists Resolve is a customer centric mechanism for managing email communications, requesting configuration assistance and generally monitoring client activity on the portal.
Unlike standard emails which can occasionally get lost or accidently be deleted all Resolve communication carries an audit trail and has defined turnaround times to ensure the seamless flow of information between our customers and our team.
XPlanner – e-Volve customers run numerous IT projects throughout the year. XPlanner is a valuable project costing tool giving customers accurate visibility to the IT product cost of their projects. This project costing capability is available for all quotes generated in e-Volve Online that connect to a specific project.
To assist our customers with project control and governance the e-Volve Portal is able to grant hierarchical purchase authorisation at a user level on all projects to ensure project owners with budget responsibility are able to maintain sign off on all quotes before the portal executes a purchase.
As this is all handled electronically online customers are able to create and cost their projects more efficiently and effectively.
Incentive programs, such as e-Volve’s employee purchase program, myevolve personal, are becoming a valuable employee engagement and retention tool.
myevolve personal gives customers the opportunity to reward their employees by offering them personal purchasing benefits on a selected range of high quality ICT and consumer electronics equipment from e-Volve’s catalogue of 500+ manufacturers. Through this program employees of e-Volve customers are able to purchase equipment for personal use at the same discounted rate that the organisation has negotiated with e-Volve for business use. This site is myevolve.com.au.